A fantastic opportunity has arisen to strategically lead and have overall contractual responsibility, on behalf of Pinnacle Group for the delivery of housing services for two housing cooperatives within a predominantly Gujarati speaking community. Services include, but not limited to: general tenancy management, estate services, sheltered housing, customer services, void management, income recovery, repairs and maintenance and the management of contractors.
This role will allow you to use your leadership qualities, knowledge and skills to develop services, systems, financial performance and create a continuous improvement culture across a full range of housing and related services.
Service delivery and development
Client and resident relationships
Repairs and Maintenance
Effective management of the performance of staff, monitoring progress against individual objectives through Development Reviews